Secure Remote
maintenance
Client and VPN-free remote maintenance
Simplify your operations with USP Secure Remote Maintenance – the client- and VPN-free solution for secure remote maintenance of IT and industrial systems.
CHALLENGE
Companies provide internal and external maintenance personnel with access to their machines and systems. As the number of external accesses grows, managing individual access rights becomes increasingly complex. As the number of external accesses increases, it becomes more difficult to manage individual access authorizations. This situation leads to a variety of security systems that are difficult to keep track of and a lack of transparency regarding the work carried out. The aim should be to establish uniform security standards. These standards enable detailed monitoring and complete documentation of all remote activities. This ensures security and traceability.
SOLUTION
Efficient remote maintenance solution
USP Secure Remote Maintenance was specifically developed to address these challenges, providing a comprehensive solution that combines security, user-friendliness, and efficiency. USP Secure Remote Maintenance gives internal and external maintenance staff remote access to devices, machines and systems – without a client and without VPN.
- Provide safe access to industrial facilities.
- Use a standardized and central portal for secure remote maintenance.
- Simplify the approval process with automation and logging.
- Track maintenance activities with a clear audit trail and records of maintenance windows.
SECURE ACCESS TO INDUSTRIAL PLANTS
“With USP Secure Remote Maintenance, you can easily grant suppliers access to your systems for remote maintenance. Enable authorized, scheduled and planned access to your systems. Maintenance staff can access your systems from anywhere and with any device, whether laptop, tablet or smartphone.”
Danilo Siscaro, Product Manager Application Security
United Security Providers AG
HIGHLIGHTS
Client-less
Provide internal and external maintenance personnel with seamless access without the need to install client software on their devices. USP Secure Remote Maintenance is executed in the web browser. This saves you time-consuming and cost-intensive client set-up and maintenance.
Compatibility
Seamless integration with ITSM and service desk solutions, supporting established protocols like RDP, SSH, and VNC without requiring complex installations.
Role-based ACCESS
Implement the principle of least privilege and role-based access control within your IT/OT environment, integrated with your identity management system.
Audit and compliance
Personalized maintenance access and comprehensive logging of all activities ensure full auditability and compliance. It is always possible to trace who carried out which work on your machines and when.
Protection
The USP SES Web Application Firewall Security Core module functions as a reverse proxy, safeguarding access to your IT/OT and industrial systems. It also enables the management of security profiles and provides a dashboard for an overview.
Strong authentication
Enhance access security through robust multi-factor authentication, including TOTP-based two-factor authentication. USP Secure Remote Maintenance offers TOTP 2FA features for added security.
