Privacy policy

United Security Providers places great importance on lawful data processing and the protection of your personal data. This privacy policy explains how we safeguard your privacy. If you have any questions or concerns not addressed herein, feel free to contact us at any time. This policy applies to both past and future personal data.

Controller

United Security Providers AG
Chief Privacy Officer
Stauffacherstrasse 65/15
3014 Bern

Phone +41 31 959 02 02

E-mail CPO@united-security-providers.ch

Website www.united-security-providers.ch

Protection of Your Personal Data

We protect your personal data through technical safeguards and organizational measures. We ensure that only data necessary for a specific purpose is collected. All personal data is treated confidentially and protected against unauthorized processing, alteration, accidental loss, disclosure, or access.

Data transmitted over the Internet is encrypted using standard technologies. However, please note that complete security cannot be guaranteed for data transmitted electronically, as Internet communications can involve risks beyond our control (whether on the part of the sender, transmission provider, or recipient).

If you contact us via email, your request and the included data will be stored in our CRM system until you revoke consent. Responded email inquiries may be archived for up to 10 years or until consent is withdrawn. Information submitted via website forms is likewise recorded in our CRM and retained under the same conditions.

Legal Basis for Processing Personal Data

The processing of personal data is based on United Security Providers’ legitimate interests as defined under Article 6 and particularly Article 6(1)(f) of the General Data Protection Regulation (GDPR). Our legitimate interests include:

• Product and service offerings
  
  • Processing of orders
  • Securing contracts (e.g. maintenance contracts, service level agreements, managed security services)
  • Organization and implementation of training courses
  • Customer service
  • Customer communication
  • Finances & Controlling
• Analysis of customer and user behavior
  
  • Recording customer satisfaction
  • Personalization of the offer to individual user needs
  • Quality assurance of our customer services
• Communication and marketing via channels such as e-mail, telephone, post, newsletter, online advertising
  
  • Publicizing products, features, services and consulting offers
  • Training and further education offers (online & offline)
  • Customer events
  • Publicizing IT security expertise such as whitepapers, guides and eBooks
  • Information on current IT security threats with recommendations for action

Collection, use, disclosure, choice in relation to personal data

We collect and store your personal data in the following circumstances:

1. visit the website

It is not necessary to register in order to use our website. The following information may be collected on the basis of log files and the use of analysis tools (see also the section on Google Analytics):

• IP address of the requesting device
• Date and time of access/retrieval
• Name and URL of the retrieved data
• Your device’s operating system and the browser you are using
• Country from which our website is accessed
• Name of your internet access provider
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request
• Access status/HTTP status code
• Amount of data transferred in each case
• last visited website
• Browser settings
• Language and version of the browser software
• Activated browser plugins

Links to third parties

Please note that www.united-security-providers.ch may contain links to other websites that are not subject to this privacy policy. Visitors to our site may be redirected to third-party sites to obtain further information on events, partner offers or associations. United Security Providers makes no warranty or representation regarding the storage of user data or its use on the servers and websites of third parties. We encourage you to review the privacy policies of any third party sites linked to united-security-proivders.ch to find out how your personal data is used.

Further offers, registration and contact with United Security Providers

However, you may wish to register to receive further information from United Security Providers on a regular basis or to gain access to specific information such as webinars, courses or white papers. Data collected during registration is protected by industry-standard encryption technologies during transmission over the Internet.

Below you will find a list of the services for which registration is required:

2. Contact Forms

United Security Providers offers visitors to its website a contact form for further inquiries. The following data is requested:

• Last name
• First name
• Salutation
• The company
• e-mail
• Remarks

3. Participation in Webinars

To view a United Security Providers webinar (live or from the archive), you must register. To register, we need your name and e-mail address. Registration takes place via the GoToWebinar tool. We collect the following data for webinar participation:

• Salutation
• First name
• Last name
• e-mail

4. Documents Download

United Security Providers offers a wealth of additional documents, such as guides, white papers, offer flyers and success stories. You must register for some of these documents. We collect the following data during registration:4. documents download

• Name
• e-mail

5. Webchat

You have the option of using a web chat on our website. This service records your IP address. In the course of the conversation, you may be asked for further information such as company, e-mail address or telephone number in order to answer or clarify your request, but this is voluntary.

6. Events

United Security Providers organizes various events on the subject of information security. Registration for events takes place via our own website or, if applicable, via the websites of third parties. The registration forms for events can be used to collect personal data, whereby the type of data collected varies depending on the event.

United Security Providers may pass on the data of registered persons to third parties in connection with an event. “Third parties” may include, but are not limited to, hotels, sponsors, co-sponsors, hosts, organizers (including those reached through third party websites), speakers and panelists. Please refer to the information on the individual events to find out how your data will be used.

It is also possible that United Security Providers may receive personal data through participation in third-party events. However, this only happens if you have explicitly allowed the organizer to pass on your data to third parties/event partners or if you hand over your data to us, for example by giving us your business card.

7. Personal contact via telephone, e-mail and meetings

We record in our customer database the information received from you in personal contact:

• Last name
• First name
• Gender
• The company
• Position
• Department
• Address (street, postal code, city, country)
• e-mail
• Telephone numbers
• Expressed interest
• Date of contact
• Notes on the conversation that took place

This information is only accessible to United Security Providers and serves the sole purpose of providing you with customer-friendly, individual and efficient support. Under no circumstances will the data collected be made accessible to third parties.

8. Newsletter

United Security Providers regularly sends out newsletters on current IT security topics and specific offers that may be of interest to you. The newsletter can be explicitly subscribed to via our website. The following information is required:

• e-mail
• Salutation
• First name
• Last name
• Language

United Security Providers will also send you the newsletter automatically after personal meetings, meetings at events, participation in webinars and after downloading further documents.

We use Inxmail to send our newsletter. Your data will therefore be transmitted to Inxmail GmbH. Inxmail GmbH is prohibited from using your data for purposes other than sending the newsletter. Inxmail GmbH is not permitted to pass on or sell your data. Inxmail is a German, certified newsletter software provider that has been carefully selected in accordance with the requirements of the GDPR and the BDSG.

In order to continuously improve our newsletter and to adapt our marketing measures to the interests of the recipients, we record personal opening and click rates.

You have the option at any time to view and adjust your stored newsletter profile data, to unsubscribe from the newsletter or to request the complete and permanent deletion of your data.

Cookies

Our website uses cookies for an optimized display and the greatest possible user-friendliness. In addition, cookies are used in certain areas of our website on the basis of legitimate interest in order to better understand your interests and thus to be able to provide you with a customized web offering.

What is a cookie? A cookie is a file with which our website can store information (as an “identifier”) on your computer via your web browser. Cookies are not used to determine the identity of persons who merely visit our website. With the help of cookies, we can determine the usage behavior of our visitors and determine their preferences regarding location and language. This enables us, for example, to redirect our visitors directly to the country-specific homepage when they visit our website. Cookies are also used in other ways.

How can I deactivate cookies?

If you do not wish to accept cookies from our website, you can deactivate them via your browser settings. If you are not familiar with this function, look for the help function in your browser or ask your browser provider.

The cookies used by our website belong to one of the following four categories, depending on their function:

1. Essential/necessary cookies
   Some of the cookies used are essential for the functioning of our website. This applies, for example, to the storage of your login data for certain areas of our website.
2. Performance cookies
   Performance cookies support the performance and design of our website. For example, we can determine how often a page has been visited or whether a particular page of our website has been accessed via an advertising banner or in another way.
3. Functionality cookies
   Functionality cookies help us to save the settings you have selected or they support other functions when you navigate our website. This allows us to remember your selection and thus your preferences for your next visit.
4. Targeting and tracking cookies
   We use cookies on united-security-providers.ch to better understand your interests when you use the Internet. This will enable us to offer you a customized service in future – for example, information offers with content relevant to you as part of campaigns on third-party websites. These cookies collect information about the starting point of your visit, whether you were shown content from United Security Providers, which specific advertising material you viewed, whether you accessed our website directly or indirectly, from which device you visited our website and what you downloaded. This information is collected anonymously by third-party providers.

In addition, we use cookies on certain pages of our website for communication with external data providers in order to draw conclusions from your usage behavior. This will enable us to make more targeted use of information services in future. The information we receive is aggregated and anonymous, but contains demographic data and other statistical information about usage behavior, product interests, lifestyle, etc.

Targeting and tracking cookies are provided by trusted third-party providers. If you would like to find out more about the providers and how these cookies work, please contact us.

Disclosure of your personal data to third parties

United Security Providers complies with national and European data protection regulations. United Security Providers may disclose your data to third parties in the following circumstances:

• if this is required by a court order or other legal or regulatory provision; or
• if the transfer is necessary for the processing of your request and involves another company with which United Security Providers has a relationship (see section “Links to third parties” below); or
• if the disclosure is reasonably related to the sale; or
• if further tools are required for the use of offers provided by us, such as webinars and downloads, or if United Security Providers makes use of technical or organizational services that we require for the fulfilment of the aforementioned purposes or our business activities. The service providers are contractually obliged to process the personal data exclusively on our behalf and in accordance with our instructions. We also oblige our service providers to comply with technical and organizational measures that ensure the protection of personal data. Please read the corresponding clarification in the “Marketing and analysis tools” section below.

Marketing and analysis tools

1. Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. As described above, cookies are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

2. Google Adwords and cookie-based advertising

If you use our website and have accepted the cookies, you may receive advertisements on various websites, news portals and social media platforms for a maximum of 180 days.

3. Landing Pages

For individual marketing activities, we use landing pages that are created with tools from external landing page providers based in the United States of America (USA) or the United Kingdom (UK) and operated on external servers. If you enter your personal data in a form on these pages, it will be transmitted to us via the tool provider’s servers and may be stored there. The landing page tool providers may not use or process your data.

4. Webinars

To organize and conduct our webinars, we use webinar tools such as GoToWebinar from LogMen Inc. based in the USA.

When you register for a webinar, your data is stored in these tools, for example in GoToWebinar. You will receive a registration confirmation from GoToWebinar with a participation link for the webinar as well as an e-mail after the webinar with links to the recording, a survey or the presentation shown in the webinar.

5. Web Chat

If you use the WebChat offered on our website, the conversation is stored on the servers of the WebChat operator, based in the USA, and forwarded to us.

6. Social Media Platforms

United Security Providers offers content on various social media platforms that you may respond to. These platforms are primarily used to make content more accessible and easier to share with other Internet users.

Our website provides social plugins for sharing content with your personal social media network, which are not covered by this privacy policy. After clicking on the link, we no longer have any influence on the processing of any data transmitted to the third party by clicking on the link (such as the IP address or the URL on which the link is located), as the behavior of third parties is naturally beyond our control. We can therefore accept no responsibility for the processing of your data by third parties. Insofar as the collection, processing or use of personal data is associated with the use of the websites of other providers, please note the data protection information of the respective providers.

Changes to this privacy policy

United Security Providers may amend this privacy policy if necessary. We will communicate important changes directly to you by e-mail.

Your rights to your personal data

In principle, you have the right to information, correction, deletion, restriction, data portability, objection and revocation with regard to your personal data. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, we recommend that you contact us.

Data protection representative in the European Union (EU)

We have the following data protection representation pursuant to Art. 27 GDPR in the European Economic Area (EEA) including the European Union (EU) and the Principality of Liechtenstein as an additional point of contact for supervisory authorities and data subjects for inquiries in connection with the General Data Protection Regulation (GDPR):

VGS Datenschutzpartner UG
Am Kaiserkai 69
20457 Hamburg
Germany

info(at)datenschutzpartner.eu